Frequently Asked Questions
Frequently Asked Questions (FAQs)
1. What products does Desivra offer?
Desivra offers stylish and comfortable ethnic wear for women, including suits, kurtis, dupattas, and everyday elegant outfits.
2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected orders and locations across India.
3. How long does delivery take?
Orders are usually delivered within:
5-8 business days for metro cities
8-10 business days for other locations
Delivery timelines may vary during sales or festive seasons.
4. How can I track my order?
Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or Email.
5. Do you offer returns or exchanges?
Yes, we offer exchanges for size issues, damaged products, or incorrect items received. Please check our Return & Exchange Policy for complete details.
6. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with product images and your Order ID.
📧 Email: desivra@gmail.com
📱 WhatsApp: +91 8287156662
7. Will the color of the product be exactly the same as shown?
We try our best to display accurate product colors. However, slight variations may occur due to lighting and screen settings.
8. How do I choose the correct size?
You can refer to our Size Chart available on each product page. If you still need help, feel free to contact us on WhatsApp.
9. Are the fabrics comfortable for daily wear?
Yes ✨
We carefully select fabrics that are comfortable, breathable, and suitable for office wear, casual outings, and everyday elegance.
10. Do you restock sold-out products?
Some popular products may be restocked depending on fabric availability. Follow us on Instagram for updates.
📸 Instagram: @desi.vra
11. Can I place bulk or wholesale orders?
Yes, we do accept bulk orders for boutiques, resellers, and events. Please contact us directly for details.
12. How can I contact Desivra?
📧 Email: desivra@gmail.com
📱 WhatsApp: +91 8287156662