Return & Exchange
Return & Exchange Policy
At Desivra, we want you to love what you wear ✨
If you are not fully satisfied with your purchase, we’re here to help.
Exchange Policy:
We offer exchanges within 5 days of delivery for:
Size issues
Damaged products
Wrong product received
To be eligible for an exchange:
The product must be unused and unwashed
Original tags and packaging should be intact
The product should be in original condition
Return Policy:
Currently, we offer returns only for:
Damaged items
Incorrect product received
Please note:
Products purchased during sale/discount offers are non-returnable
Slight color variation may occur due to lighting and screen settings
Returns are not accepted for minor thread issues or fabric texture expectations
Exchange Process
To request an exchange or return:
Contact us within 48 hours of delivery
Share your Order ID and product images on WhatsApp or Email
📱 WhatsApp: +91 8287156662
📧 Email: desivra@gmail.com
Our team will review the request and guide you further.
Refund Policy:
Refunds (if applicable) will be processed after product inspection
Refund amount will be credited within 5–7 business days
Shipping charges are non-refundable.
Important Note:
Desivra reserves the right to reject exchange/return requests if the product is found used, damaged after delivery, or without original packaging.
Thank you for shopping with Desivra 💛